Terms & Conditions
Last updated: [ 1-08-2025]
1. Parties & Scope
These Terms & Conditions (“Agreement”) apply to the pest-control services (the “Services”) provided by Safeguard Pest Control (“Company”, “we”, “us”) to you (the “Client”, “you”). By scheduling, paying for, or receiving the Services, you acknowledge your acceptance of this Agreement.
2. Services
2.1 We will provide pest-control services described in our quote, work order or service agreement.
2.2 The scope, frequency, location, and target pest(s) will be specified in your service agreement.
2.3 While we use industry-standard methods and materials, we do not guarantee full eradication of pests unless explicitly stated in a written warranty.
3. Client Obligations
3.1 You will ensure our technician has safe, unobstructed access to the premises at the scheduled time.
3.2 You must follow the preparation requirements we provide (e.g., clearing space, securing pets, and removing items).
3.3 You must provide accurate information about the pest situation, structural conditions and any known health or safety concerns.
3.4 Failure to comply may lead to additional charges, delayed service or termination of this Agreement.
4. Pricing & Payment
4.1 The fee for Services is set out in the agreement you signed or the invoice provided.
4.2 Payment is due on the terms stated (e.g., “upon completion” or “within 30 days of invoice”). Unless otherwise agreed, full payment is required before or at the time of service.
4.3 If the invoice remains unpaid after the due date, interest may accrue at [insert rate] % per annum or as permitted by law, and service may be suspended.
4.4 We reserve the right to adjust pricing for future service terms, with notice to you in advance.
4.5 Cancellation: If you cancel less than [insert number] hours prior to a scheduled visit, a cancellation or abortive-visit fee may apply.
5. Changes to Service
5.1 We may make minor changes to the Services (for example, to product brand or methods) to comply with regulations or for safety or technical reasons.
5.2 For material changes (for example, a different target pest or substantially larger area), we will notify you, and you may accept revised terms or opt to cancel.
6. Termination & Cancellation
6.1 You may terminate this Agreement by giving [insert notice period, e.g., “30 days”] written notice, unless a minimum service term is agreed.
6.2 We may terminate immediately if you breach any term of this Agreement (for example, non-payment, denial of access). In such an event, you may owe for Services performed up to the termination date.
6.3 If Services commence and you cancel mid-service, you may be liable for the full fee or prorated portion as set out in your agreement.
7. Liability & Warranties
7.1 We will perform Services with reasonable care and skill consistent with industry standards.
7.2 Unless a warranty is explicitly provided, we do not guarantee complete elimination of pests. Results may vary based on infestation severity, access, site conditions, environmental factors and your cooperation.
7.3 Our total liability to you for any claim (other than death or personal injury caused by our negligence) is limited to the amount you paid for the particular Service in question.
7.4 Nothing in this Agreement will exclude or limit liability for death or personal injury caused by our negligence or any liability which cannot legally be excluded.
8. Indemnity
You agree to indemnify and hold us harmless from any claims, costs, damages or losses (including legal fees) arising from your failure to comply with this Agreement, provision of inaccurate information, or unauthorized changes made by you to treated areas.
9. Health, Safety & Environment
9.1 We will use products and methods in accordance with applicable laws and best practices.
9.2 You must inform us before service of any known health conditions, chemical sensitivities, pets, children or special site hazards.
9.3 You must follow post-treatment instructions (ventilation, re-entry restrictions, pet/child safety) provided by us.
9.4 Effectiveness may be affected by site conditions (e.g., structural defects, hidden infestations, environmental factors) that are beyond our control.
10. Force Majeure
We are not responsible for failure to perform or delays in performance caused by events outside our reasonable control (e.g., extreme weather, regulatory actions, fire, flood, pandemics, access denial).
11. Privacy & Data Protection
We will collect, process and safeguard your personal data in accordance with our Privacy Policy, and only for the purpose of delivering Services and complying with legal requirements.
12. Dispute Resolution & Governing Law
12.1 This Agreement will be governed by and construed in accordance with the laws of the state of [insert State], USA.
12.2 Any dispute arising under or in connection with this Agreement will be subject to [choose jurisdiction, e.g., “the courts of [County], [State]”] unless the parties agree otherwise.
13. General Provisions
13.1 If any clause of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue to have full force and effect.
13.2 This Agreement, together with any signed quote or service agreement, constitutes the entire agreement between you and us relating to the Services.
13.3 We may modify or update these Terms at any time by posting the updated version on our website or sending notice; the updated version applies to Services booked after the notice date.
13.4 You may not assign your rights or obligations under this Agreement without our written consent.