We guarantee every home we service against rats and mice forever! About that fine print…
At Safeguard we pride ourselves in the quality of our rodent inspections and rodent exclusion. The truth is that most homes can be rodent proofed. However, homes change over time, tree limbs grow back, vents get broken, rats are really good at digging tunnels, and sub area doors get left open. Rodents can and do re-infest homes.
So…. we really can’t guarantee homes against rodents forever.
In fact, mice are even more likely to re-infest – and are much harder to exclude. They can get through holes as small as a quarter inch, holes the size of a dime.
It’s one of the many reasons we don’t push insulation replacement. We hate the idea of our customers paying thousands of dollars now, only to have to pay it again in a few years when they go to sell their home. It’s also the number one reason why we don’t guarantee any home against future infestation or insulation replacement.
If you are a current customer and have never had an intensive full home rodent access inspection – you should ask for us to perform one. A lot of our customers came to us as spider customers or ant customers and rodent control has just been an add on.
Not all homes can be rodent proofed. This is especially true where mice are involved, and some customers opt to forego rodent proofing, as the work is not inexpensive. However, all customers should know that it is available.
Our opinion of the insulation replacement industry is well known, while there may be honest people working in the industry, our experience has been that the for the most part, they have never seen a house that doesn’t need a full insulation replacement, even if that home just had a full insulation replacement.
We recently inspected a home in Magnolia that had been on service for two years with another service provider, our least experienced technician found a half dozen serious gaps around the exterior in 45 minutes. They were on service specifically for rodents and had multiple full home inspections. This is the kind of work I dread hearing about where my techs are concerned.
People missremember rodent discussions, sure, but techs do mess up, even ours. It’s rare, but that’s why we have a quality assurance program.
Here is picture of a bunch of our techs out in the field on a quality assurance visit inspecting a home for mouse access, we found openings, but everyone learned from the inspection and our customer received a ton of free work – just another way we stress superior customer service for our customers.
(PS: They were not standing on stairs, really, the redhead is like ten feet tall!)