Damage due to pest activity can cost a company a lot of money. Customers experiencing pests at a place of business can damage a companies reputation and impact their bottom line. Pests at a work place can damage employee morale and productivity.
Safeguard does a lot of work for property management professionals. We provide consistently above average results and we are often called in when the work of other companies has not solved a pest problem. Additionally, since we are a full service pest control company we get a lot of calls for pests other companies don’t or can’t handle.
We do a great deal of work for condo complexes, homeowner associations, business parks, universities, and professional buildings. We also work for a select few apartment complexes, managed by savvy professionals who value quality over cheap, bottom line solutions.
On a recent inspection of a commercial site, serviced by another company I noticed the following, typical situation:
The exterior of the business was equipped with bait stations for rodent control. None of the bait stations were labeled as required by state and federal law. Some of the exterior stations were not anchored and could easily be moved by pets, children, and wildlife. While this is a technical issue that could get them in legal hot water, the part that would probably concern the customer was that the stations were not being maintained properly and would not lower exterior rodent populations.
On the interior of the building, their previous company had set out dozens of control devices, but in the three months they had been on service, they hadn’t managed to catch a single mouse. Even though their pest control vendor had been to the property repeatedly due to customer complaints. Why? They were using rat traps to catch mice, half their traps had nothing on them to attract a rodent, and the rest of the traps were sprinkled with granola from a granola bar. Hmmm…
Rats and mice can be finicky. It’s safe to assume that peanut butter will catch most rats or mice, however, if you are trying catch rodents and they aren’t accepting your bait, you have to change it. Sometimes you have to get creative. I have caught mice with yarn – they wanted it for nesting purposes. I have trapped out rats with beef jerky and pepperoni. At one Indian restaurant I set thirty traps with peanut butter and got no response, likewise with flour for Naan, and bird seed. Using Tandori chicken, I caught rats in every single trap the next night. Thirty dead rats in one night.
The point to take away from my recent visit to the commercial site is that a pest control company is only as good as the technician who services the account. The company in question touts itself as having the best training program in the industry. It certainly has the budget for it. The truth is that a motivated technician who cares for his customer but doesn’t know absolutely everything, is better than a technician who doesn’t care and is only going through the motions.Share on Facebook